In the web app press your name at the top right and choose Contact support: it opens Help & support (fleetkraft.com/support), where you search the answers or send the support team a request and follow the replies. Without a login, fleetkraft.com/support opens the contact form. You can also email info@fleetkraft.com.
To help us answer quickly, include your company name and login email, the screen you were on and what you pressed, the exact message you saw or a screenshot, the con note for a job, and the phone model for a driver app problem.