Every office login has one role, which decides the menus, dashboard and actions the person sees. Admin: everything, including settings, staff and the subscription. Dispatcher: bookings, the dispatch board, routes and live tracking. Customer Service: bookings, price quotes and customers. Accounts / Payroll: rate cards, customers, invoices, shift approval and payroll. Fleet & Compliance: vehicles, servicing, compliance and drivers. Warehouse: stock, deliveries in and orders.
An Admin can also give one person extra access on top of their role, for example Send custom emails or Add and edit subcontractors (Staff, Edit, Extra access).
Drivers use only the driver app, customers only the customer portal, and subcontractors have no login. The full permission table is in the Roles and permissions chapter of the Complete Guide.