Open the job and press Rebook. Choose who caused the failure: Our side (no charge) or Customer (e.g. nobody home, closed, refused). For the customer, the redelivery charge from the rate card is added to the job (you can change it or enter 0). The job goes back to Booked, ready to allocate again, and appears under "Needs a driver" on the dispatch board.
The timeline records it as rescheduled, and the receiver sees "Rescheduled" on the tracking page. The driver's failure reason and photo stay on the job.